Frequently Asked Questions

“DSF” is the abbreviation of Digital Skills Factory.

Our mission is to enable everyone to participate in a relevant, equitable and sustainable way in tomorrow’s society.

We have projects all over the world. For a closer look, visit our “About Us” page.

DSF operates on a large scale, providing courses through contracts with governments, corporations, and non-profits, rather than individual sign-ups. Designed to meet the individual needs of our clients, our courses are structured to increase productivity, improve skill viability, and equip individuals with the tools needed to succeed in today’s world. We provide our partners with the data they need to make knowledge-based decisions and evaluate their projects.

DSF is constantly expanding our training bases. We are active on the African continent on the larger-scale projects, however, we are expanding into the Middle East and Asia. For more information, consult our “About Us” page.

Digital Skills Factory is pivotal in advancing social development by equipping individuals with essential digital skills. DSF empowers people to navigate the digital landscape through tailored, internationally accredited programs, fostering inclusion and bridging the digital divide. By enhancing digital literacy, DSF contributes to increased employability, educational opportunities, and civic engagement. This transformative impact elevates individuals and strengthens communities, promoting a more connected and equitable society that thrives in the digital era.

Our impact on economic development is through employability. DSF’s programs are tailored to enhance employability by empowering participants to learn new skills or improve existing ones. By bridging the knowledge gap and boosting productivity, we equip individuals to compete effectively in the job market. This contributes to a skilled workforce ready to meet the demands of today’s economy, fostering economic growth and development.

We are a constantly growing group. For a closer look at our “Dream Team”, we invite you to go to our “About Us” page.

Our certificates are internationally accredited, meaning that our courses are not only globally useful but also globally recognised.

All our courses are updated regularly to make sure that the content is relevant in the time-space you are working in. The certification is valid indefinitely.

The CPD points depend on the course you are doing. These are noted on your certificate when you complete the course successfully. In general, there is a link between the indicated number of hours of the courses and the number of CPD points.
For more information on what CPD points are, click here.

We currently offer 18 different courses. Each course has a varying number of modules. If you would like more information about a specific course, visit our “Upskill” page. 

It depends on the course that you follow. We have estimated the number of hours that each course will take. You can go to our “Upskill” page for more information. Please keep in mind that each course time indicated is an estimate. Depending on your personal knowledge base before starting the course, completing the modules may take more or less time.

Signing up for a course on an individual basis is not yet available.

If you are looking for technical support for a course that you are currently following, contact our support team directly by email (support@dsf.global) or by filling out this form.

Once you have completed all of the required modules, you will receive your certificate by email. 

For the moment, we offer all of our courses in English. The Essential Digital Competency Passport is also offered in French.

For information regarding internship opportunities, we invite you to contact our recruitment team directly by filling this form, attaching your CV and a letter of motivation.

For more information about what it means to be a “Social enterprise”, we invite you to go to: https://www.entreprisesamission.org/

If you would like to partner with us or become a DSF reseller, kindly send your proposal or inquiry to our business development team by filling out this contact form and we will get back to you as soon as possible.

Members of the press can reach out to our communication team directly for any media-related inquiries, by filling out this contact form.

More than 180,000 people have already taken training from the Digital Skills Factory (formerly the Digital Skills Foundation)!

Digital literacy is no longer a luxury; it is a necessity. In an era where information, communication, and opportunities predominantly flow through digital channels, being digitally literate means being part of the global conversation. Beyond mere tech-savviness, digital literacy enhances critical thinking, promotes informed decision-making, and bridges the divide between the physical and digital worlds. As the digital landscape evolves, so must our ability to navigate it. Simply put, digital literacy is the passport to the future.

Financial literacy skills empower you to understand and manage your finances effectively, ensuring long-term stability and security. These skills enable you to make informed decisions about savings, investments, and budgeting, helping you navigate complex financial landscapes. With a strong foundation in financial literacy, you become better equipped to set financial goals, avoid debt traps and understand the nuances of financial products and services, leading to greater financial independence and well-being.

Employability skills are the essential abilities and personal qualities that help individuals secure and succeed in a job. These skills include effective communication, teamwork, problem-solving, and adaptability. Employers value these skills because they enhance workplace performance and collaboration.