Courses and passport for professionals

The Professional Digital Competency Passport covers all the skills and knowledge areas required to work proficiently and effectively in a professional digital environment.
The course structure gives flexibility to start the learning process with any module. Professionals often seek to acquire skills starting with the most critically required in the gaps they would have identified in their everyday work. The module content can also be used for quick reference, thanks to the bite-size structure of the modules.

certificate dsf

Digital Competency

Professional Digital Competency Passport Modules


This module covers the fundamental knowledge required to confidently use a computer in the home or workplace. It includes the desktop environment, outputs, managing files and storage, networking, concepts of security and best practice. Candidate will be able to :

  • Understand computing fundamentals and the concept of ICT in today’s world
  • Identify different types of computers and handheld devices as well as their main components
  • Identify and understand different parts of the computer and their usages
  • Understand what is software and able to distinguish between hardware and software
  • Identify and understand different commonly used software’s like operating system and application programs
  • Understand basic networking concepts and identify different types of network setting with key components
  • Understand the concept of internet and its scope, identify its main services and basic concepts of data transfer over internet
  • Understand what is ICT and different services associated with ICT
  • Risks and implications of ICT in our daily life
  • Overview and importance of IT security and threats
  • Understand legal aspects related to ICT


The Desktop Computing module covers operating systems, managing files and folders, using windows, using common file types, data compression, storage and searching, print, security and document management. The candidate will be able to:

  • Be competent in the basics of computer literacy; Common Keyboard commands, simple networking diagnosis, virus malware scanning, hardware set up of the computer
  • Understand, Set-up and use an Operating System and the functions within
  • Use windows and icons
  • Understand the main concepts of File Management
  • Create, edit, copy, move, delete, retrieve and restore files
  • Organise file and folders to support efficiency and productivity
  • Understand utilities such as file compression and anti-virus
  • Be capable of print management function
  • Carry out routine maintenance of IT system and troubleshoot routine problems


This module provides the learner with the full ranges of skills to produce professional level documents through the use of word processing applications. It includes improving productivity, creating and managing documents, designing professional documents, the use of tables and graphics, mail merging and formatting, outputs and print management. Candidates will be able to use word processing software tools to format and present documents for use in the workplace.

  • Identify why one would use a word processor to create a document and choose the most appropriate tools and templates to create the document
  • Use keyboard or other input methods to enter or insert text
  • Understand and use editing tools
  • Understand and apply appropriate formatting techniques
  • Use appropriate page layout to present and print documents
  • Understand and use Mail Merge function
  • Insert objects and tables into documents
  • Use digital applications to improve the effectiveness of the word document


Being able to design and deliver a professional presentation is a key skill in the modern workplace. This module covers how to design, create and display an attractive and professional presentation using the latest software applications. It covers using graphical objects, multi-media, transitions and effects, images and sound to create winning slides that will make the right impression on your audience. At the end of the course the candidate will be able to:

  • Formulate, edit and customise presentation slides and slideshows to present information
  • Apply digital applications that increase the visual appeal and productivity of the presentation
  • Incorporate Audio, Animation, Narration, Video and other live communication links in the presentation
  • Saving, printing and sharing online presentations in various formats
  • Exercise best practice in the formulation and delivery of the presentation


Databases are central to the efficient management of data in the modern business. This module teaches the learner how to understand databases, how to create and search for records, how to use tables, retrieve data, understand the use of objects and to create professional outputs. The candidate will be able to use database software tools to create reports and organise data and:

  • Understand the key concepts of databases, database organisation
  • Understand the key components of a database
  • Enter, Edit and organise structured information in a database; common tasks and tables.
  • Use Database software tools to produce reports
  • Create a database table, for a purpose using specified fields. Enter structures data into records to meet required needs
  • Identify the security procedures used to protect data, apply best practice and legal guidelines for the storage and use of data
  • Retrieve and amend data records; use queries
  • Respond appropriately to data entry error reports and make appropriate corrections



This module allows students to understand the concept of spreadsheets and to demonstrate an ability to use a spreadsheet to produce accurate work outputs. On completion of this module the student will be able to work with spreadsheets and save them in different file formats, enter data into cells, use good practice in creating lists, select, sort and copy, move and delete data, edit rows and columns in a worksheet, create mathematical and logical formulas using standard spreadsheet functions, use good practice in formula creation, choose, create, and format charts to communicate information meaningfully. The candidate will be able to:

  • Understand the concept of Spreadsheets and their application in the organisation and analysis of data. Create, edit and format Spreadsheets and their content
  • Insert formula and other mathematical functions of Spreadsheets
  • Understand and work with Web-based Spreadsheets and online Spreadsheets
  • Audit the spreadsheet content for formula errors
  • Create multiple interactive sheets displaying data as text and numbers
  • Create Spreadsheets that improve productivity by presenting mathematical data in a format that assists decision making


This module covers the essentials of socialising, studying and working online. It gives the learner a full understanding of the using the web, browsing and searching for information securely and effectively, navigation and advanced search features, online communities, internet forums and chat rooms. It covers advanced productivity features such as Voice over IP and Instant Messaging. It also covers the dangers of online activity such as phishing, viruses and fraud. The candidate will understand the concepts and terms of the Internet and how to use browsers and applications to search for information. Candidates will be able to communicate on line; creating, sending, receiving and reply to messages. The applications that help them communicate on line will be understood and learnt; this includes email and VOIP. Security and safety online and how to protect their digital footprint will be covered. The candidate will be able to:

  • Understand the concepts, terms and security aspects of working online
  • Be capable of web browsing; settings, navigation, bookmarks, forms
  • Capable of saving and printing files
  • Be capable of communicating on line:
    • Understand the concepts, terms and security aspects
    • How to use email, how to organise their emails in files and folders for easy access and retrieval, how to use the address book
    • How to use VOIP and other communication applications on line
    • How to enhance their own productivity and communication expertise


Working securely is very important when using modern computer applications and going online. This module ensures you will have the knowledge to be safe and secure when operating on the web and in computer networks. It includes understanding data threats, privacy, copyright, network security, and secure data management, safely using the web, social media networks and email. The candidate will be able to understand the concept of computer and ICT security and will learn effective ways of dealing with security threats and malpractice and be capable of operating professional preventive actions, including:

  • Understanding what we mean by computer and IT security and why it is important?
  • Learning about different types threats like phishing, hacking, identity theft, sabotage, network hacking, virus attack, physical theft, etc. as well as their sources and security lapses
  • Learning effective ways of tackling when dealing with such threats and malware. In other words, you will understand how you can save yourself from viruses, online theft, identity theft, sabotage and unauthorized access of your files and documents over the internet
  • Learning about general guidelines and tips that will ensure future safety


The Productivity module helps you to understand the role of ICT in the modern workplace and the impact of technology on improving productivity. It covers such essentials areas as streamlining work processes, selecting the appropriate IT tools and interventions for project, developing solutions to improve efficiency and to remove cost, planning and project management. Candidates will apply the knowledge gained across all the modules in this suite to apply the most effective IT solution to the task. The core competency is the understanding of the functionality and application of various IT programmes in the work environment, including:

  • Conducting online research
  • Understanding and applying the functionality of various Programmes to a problem or project
  • Collaborating online to solve problems
  • Be part of online communities that are relevant to their industry/career
  • Be computer literate in aspects of hardware and software
  • Understand the legal aspects of IT and how to stay safe and secure online
  • Comprehend and utilise the aspects of ICT in Working Life: Terms and features, communication packages, virtual communities, e-learning, webinars, etc


Social Media is the fastest growing use of ICT in the world today. This module covers how you can use social media channels positively, safely and effectively. The main social media channels are covered in detail – including Facebook, YouTube, LinkedIn and Twitter. Candidates will be competent in their engagement with social media and be capable of utilising the medium appropriately in the work environment and will be able to:

  • Understand the concept of Social Media in the workplace; the implications for business, the structural dynamics and how to protect their identity and reputation online
  • Apply appropriate social media etiquette when participating in virtual communities; apply security features to help maintain and protect their personal safety and privacy
  • Assess the appropriateness of social media sites for their job role and create an effective online presence
  • Understand social media concepts; Community management, SEO, search rankings and E-Commerce
  • Learn the common features of social networking sites and how to join and communicate online. Understand the World of Facebook, Twitter, LinkedIn and YouTube
  • Capable of understanding the laws relating to Social Media; privacy, data protection, copyright and accessibility. Know how to develop policy guidelines in regard to social media